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Tech Support Express

Enjoy the full potential of the PRIMAVERA Express. In the user Manual is a detailed description of product features and mode of operation. We provide you with a document containing FAQs, where you can quickly clear up any doubts.

If you need technical support, you can use the service provided by more than 500 Partners PRIMAVERA. You can also request the support of the PRIMAVERA, through registration in PRIMAVERA Express support services. Choose the mode that best fits the needs of your company:

Purchase a support incident – 7.371 AKZ (+ VAT)
Acquisition of five support incidents – 27.641 AKZ (+ VAT)
Acquisition support service of ten incidents – 46.069 AKZ (+ VAT)

To access the technical support of the PRIMAVERA shall register in the form below. Then you will receive your login information email with which you can subscribe to the service. Once the payment (bank transfer), will have access to the means for placing of your incident.
Login Support
* This service includes only issues directly with the software and with the use of the same, being excluded the specific needs of customization and restoration of databases.

Note: A support Incident/Contact consists in the presentation of a specific problem/question, doubt or anomaly PRIMAVERA support services. All contacts and communication problems in General carried out with the support services shall be considered as incidents. However, where the request for assistance relates to product defects, this service will not be debited to your balance of Incidents.